Financials: Customer service key to Lloyds future, Watchdog says...

To view this email as a webpage, click here     Friday December 13 2013     Financials   Customer service key to Lloyds future   Bank attempts to convince stakeholders that lenders have ended decades of aggressive product selling a day after it was hit with a £28m penalty       Watchdog says auditing 'below average'     PAG buys stake in Universal Studios Japan     EU watchdog aims to cool Bitcoin fever     Regulators warn on insurance accounting     Icelandic bank pair jailed for five years     Warm reception for Hilton debut     Centrica eyes growth and welcome beyond UK     Gold price probe extended to Deutsche Bank     Madoff victims to recover 74% of losses     Hedge funds cut fees to win big investors     Myners to lead Co-op governance review     Deutsche's Japan arm sanctioned     When did the Irish become acquiescent?     Irish pace of reform blamed on cronyism               Manage email    Forward this email   Feedback    Manage portfolio Subscribe to the FT Follow the FT   Unsubscribe | My Account | RSS | Privacy Policy | About Us | Help   © THE FINANCIAL TIMES LTD 2013 You have received this email because you have signed up from the NBE preference page. This email was sent by a company owned by Pearson plc, registered office at 80 Strand, London WC2R 0RL. Registered in England and Wales with company number 53723.